The Future of Conversational Retailing in 2025

The Future of Conversational Retailing in 2025

Written By AE Staff

🚗✨ Thank You for an Incredible Conversation! ✨🚗

What an amazing time at the ActiveEngage #NADA booth! We had the opportunity to connect with forward-thinking dealers and industry leaders to discuss the future of conversational commerce and dealership engagement.

Join David Kain, Shaun ‘NIFF’ Kniffin, and Carol Marshall as they explore:
🔹 The next big shifts in conversational retailing and dealership engagement
🔹 The expansion of V20 Groups and how they’re shaping digital marketing education
🔹 Why human connection remains the key to customer trust in digital retail

💡 Plus, Carol shares how ActiveEngage’s new Business Development Services innovations—including Flip2Text and Re-Ignite—are transforming dealership interactions, boosting service revenue, and optimizing lead engagement.

A huge thank you to David and NIFF for their incredible insights! Watch now and discover how conversational innovation is driving dealership success in 2025 and beyond.

📺 Watch the full conversation now!

#ConversationalCommerce #AutomotiveLiveChat #ConversationalRetailing #DealershipInnovation #FullyEngaged #DigitalRetailing

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