Below you'll find a list of all posts that have been tagged as “Industry Trends”
In this episode of Dealer Talk with Jen Suzuki, she is joined by Bill Reidy, VP of Sales at ActivEngage, and Carol Marshall, COO of ActivEngage, as they dive into the evolving landscape of digital customer engagement in the automotive industry. In this segment, they discuss how automotive consumer expectations have shifted over time, with car buyers now seeking seamless, …
In a significant move impacting businesses worldwide, Google announced the discontinuation of its Business Profile Call History and Chat features on July 31, 2024. This has left many businesses scrambling to fully understand how this will impact their company and customers and find alternatives to maintain engagement and support. Here are the important dates you need to be aware of: …
Lou Ramirez: What’s going on car guys and car gals, it’s Lou Ramirez, the car guy , Fred Lennartz: and it’s Fred Lennartz, sub prime hero, Lou Ramirez: And we are having even more fun keeping you some of these double shots coming on the car guy coffee podcast at the Kain 2024. clients and friends event here in lovely …
First Impressions Matter. Many auto consumers initially interact with a dealership through chat tools, making it crucial for these tools to offer high-quality engagements. A poorly managed chat can lead to missed opportunities and lost sales. If your current automotive chat solution struggles with engagement or conversion, it might be time to explore new options. Choosing the Right Chat Solution …
Who are Digital Natives? The term “digital native” is often used to describe individuals who have grown up immersed in technology, typically Millennials and Generation Z—also known as Zoomers. This group is not only tech-savvy but also wields significant economic influence, with a combined purchasing power exceeding $3 trillion. Understand Digital Natives’ Shopping Preferences Digital natives exhibit unique purchasing behaviors, …
Atul Patel: Hey, everybody, thanks for joining Atul Patel here, co founder and CEO of Orbee. I’m with Carol and Eric from ActivEngage. Thanks for joining me where we’re at the Kain 2024 event. It’s always fun to get together around this. I feel like it’s a balance of vendor networking, which is exactly what we’re doing here with integration …
Sharon Kitzman: Hello and welcome to VUE Points. Dominion DMS’s video podcast series where we highlight our vendor partners. I’m Sharon Kitzman. I’m president of Dominion DMS. And today I’m speaking to Eric Schlesinger. He is the Chief Revenue Officer for ActivEngage. Eric, it’s been a month, almost to the day, since the last time we chatted about the industry …
David Kane: Hello, and welcome to CBT news. My name is David Kane, I’m president of Kane automotive and this is Kain & Company. We are now proud to say that we are streaming on Roku, Apple TV and mobile devices. So you can watch us most anytime. Today I have a special guest, who’s a longtime friend of mine, …
Jason Harris: Hey, hey, hey, what’s going on podcast nation it’s Jason Harris here and thank you for joining me on another episode of the walk and talk at NADA 2024. Today I have Carol with ActivEngage. Carol, thank you for taking the time to come chat with me. Carol Marshall: It is my pleasure. I love walking. Jason Harris: …
