Cox Automotive Enters Exclusive Partnership with ActivEngage

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Learn More About Our Partnership

ActivEngage products are now available through Cox Automotive Digital Retailing brands, including Dealer.com, Autotrader, Kelley Blue Book, and VinSolutions.

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With this partnership, customers can expect:

  • A quality-controlled, centrally managed messaging environment
  • An extensively trained team of customer engagement experts that deliver tailored, dynamic, and unscripted service
  • Inline messaging that immediately delivers vehicle-specific details to the messaging agent
  • Threaded conversations that allow for cross-domain functionality and connectedness across platforms

With this partnership, customers can expect:

  • A quality-controlled, centrally managed messaging environment
  • An extensively trained team of customer engagement experts that deliver tailored, dynamic, and unscripted service
  • Inline messaging that immediately delivers vehicle-specific details to the messaging agent
  • Threaded conversations that allow for cross-domain functionality and connectedness across platforms
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"ActivEngage is a unique engagement platform that helps support Cox Automotive’s mission to transform the way the world buys, sells, owns, and maintains vehicles,” said James Maynard, SVP of Product for Dealer Software Solutions at Cox Automotive. “Based on ActivEngage’s data, 80% of their conversations produce actionable results for dealers. So, now that our clients can enable consumers to have access to live professionals who truly understand dealer processes—everything from getting assistance completing a deal or verifying vehicle availability, to assisting with service appointments and trade-in evaluations — dealerships will immediately see the value.”

Want to learn more about ActivEngage’s award-winning messaging?

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