Ultimate Mobile App
Add value to chat conversations and wow your online shoppers using ActivGoMobile. With ActivEngage’s innovative application extension, your dealership staff can walk your lot and send real-time pictures via chat on mobile devices.
No hassles. No downloads. Use our web-based, automotive live chat and text console anywhere there's an Internet connection. It even updates automatically so your team can focus on what really matters: engaging and converting your online shoppers.
Make it more convenient for shoppers to connect with your dealership via text. Your team can engage today's car buyers effortlessly and securely using our platform that not only allows you to send pictures and video but also includes all the great features of our innovative chat software!
Rich Media & Edmunds Data
With our rich media feature, your team can take and send videos and pictures in real-time via chat. Your staff can even save videos and pictures for later use in our rich media library! Plus, our Edmunds Data integration allows your team to curate and send tailored vehicle information to prospective car buyers, adding value to the chat conversation.
Thanks to technology and the accessibility of instant information, today's consumers are impatient. They want answers, and they aren't willing to wait for them. Respond faster to questions by being able to read shopper responses before they hit send.
Transfer Chats Between Departments
Not all chat conversations revolve around sales. In fact, 30% of ActivEngage chats are about fixed operations! Seamlessly transfer chats to your service department (or any other department) so the appropriate team can continue the conversation and set an appointment.
Today's car buyers are smarter and more in tune with their unique needs than ever. Avoid "cookie cutter" content and convert more shoppers on your website by presenting them with tailored messages based on their actions on your site.
Lead Form Auto-Fill
Forget copy and paste. Our platform automatically recognizes contact information given by a shopper via chat or text and completes the lead form for your team, making conversations more efficient and lead generation more accurate!
Dealer Specific Information
Have special chat conversation notes (i.e. remember to promote a free iPad with a new car purchase) you want your team to have easy access to? Your team can quickly view specific dealership information within the console, such as promotions, special business hours, and events.