An Exclusive NADA 2017 Recap with Todd Smith


Last weekend, the National Automotive Dealers Association held its centennial celebration, the NADA100 Conference and Expo in New Orleans. There were great organizations and speakers present […]

“Video Chat” is Not Chat

video chat is not really chat

I don’t often like to get into arguments about semantics, but I think this one cannot be ignored. There’s a term out there that chat […]

3 Costly Problems of Video Chat

.You know what sucks? When businesses do something they somehow believe will be beneficial to customers, but due to poor execution, the impact is damaging […]