How Timing Can Affect These 3 Elements on Your Dealership Website

“You don’t have to swing hard to hit a home run. If you got the timing, it’ll go.” – Yogi Berra Three American League MVP awards, 10 championships, and 15 All-Star Games — Yogi Berra is arguably one of the best catchers in MLB history and knew a thing or […]

ActivEngage Mobile Chat App Now Includes Picture-Taking Capabilities

October 21, 2014 (Orlando, FL) — ActivEngage, the most trusted brand in automotive live chat, has released their newly enhanced mobile chat app now available on both iOS and Android platforms for all ActivEngage chat customers. Among the many great features built into the updated iPhone app, dealership employees can […]

3 Chat Tips for Your Dealership’s Self-Managed Live Chat Team

Investing in self-managed live chat can be a big, yet profitable step for your dealership. It saves you money and allows you to connect with your online shoppers in a way that builds trust and starts lasting relationships before they even reach your physical store. However, in-house live chat can […]

Chat Representatives Are Your Website’s Shepherds

There are a lot of lost sheep on your website. Consumers roaming around, not exactly sure how to find what they are looking for. And until a few years ago, there was no possible solution to help them find their way around your dealership’s digital showroom. Your shoppers were all […]

Have You Winterized Your Processes Yet?

Dare I say it…soon enough, it’s going to be winter, and when winter comes…you’re not going to share another Game of Thrones meme…but you are going to ensure that everyone (your staff, your vendors, etc.) is prepared for what happens in winter – such as holidays, bad weather, illness…maybe even […]